Tekkabuz Privacy Policy

Tekkabuz is a trusted online gaming platform delivering premium entertainment to players in Bangladesh and around the world. Your privacy is our top priority.

This privacy policy describes in detail how Tekkabuz collects your personal data, the purposes for which it is used, who it is shared with, and how it is kept secure. By using the Tekkabuz platform, you acknowledge that you have read and agreed to this privacy policy.

We comply with GDPR, international data protection standards, and applicable local laws. Our goal is to be fully transparent about how your data is handled.

Tekkabuz may collect the following types of information from you:

We collect only the information that is necessary and strive to complete tasks with the minimum data required. Collecting unnecessary or excessive data is against Tekkabuz's policy.

Tekkabuz uses the information it collects for the following purposes:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• For KYC verification and AML compliance.
• To deliver a personalized gaming experience tailored to you.
• To provide customer support and resolve issues.
• To send relevant bonuses and promotional offers (subject to your consent).
• To prevent fraud, money laundering, and cybersecurity threats.
• To comply with legal obligations and report to authorities.
• To improve platform functionality and enhance the user experience.

Tekkabuz keeps your information strictly confidential. However, there are limited circumstances in which data may need to be shared:

• Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
• Legal Requirements: Upon court order or request from government regulators or law enforcement agencies.
• Security Partners: With fraud detection and cybersecurity service providers.
• Game Providers: Limited technical data necessary to ensure game functionality.

When sharing information with any third party, we enforce strict contractual obligations to ensure your data is properly protected and used only for the specified purpose.

Tekkabuz uses cookies and similar technologies to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Essential for core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, language, and login state.
• Analytics Cookies: Usage statistics are collected to improve your experience on the site.
• Security Cookies: To detect and prevent fraudulent activity.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

Tekkabuz uses industry-leading security measures to protect your data:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — for sensitive data stored in our databases.
• Two-Factor Authentication (2FA) available.
• Regular penetration testing and security audits.
• 24/7 real-time threat monitoring system.
• Restricted staff access — only authorized personnel can view data on a need-to-know basis.
• Data backup and disaster recovery planning.

Tekkabuz does not retain your data longer than necessary. Our general policy is as follows:

• Active account data: for the entire duration your account remains open.
• Financial transaction records: 5–7 years, as required by law.
• Closed account data: retained for up to 5 years from the date of closure.
• Marketing communications: until you withdraw your consent.
• Logs & technical data: typically 12 months.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

As a Tekkabuz user, you have the following rights:

• Right of Access: You can find out what information we hold about you.
• Right to Rectification: You may update any information that is incorrect or out of date.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You can export your data in a machine-readable format.
• Right to Object: You may object to certain types of data processing.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, contact Tekkabuz customer support. We are committed to responding to your request within 30 days.

Tekkabuz strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified through government-issued ID as part of the KYC process.
• Any account identified as belonging to a minor will be closed immediately.
• Any data collected from a minor will be deleted immediately.

As an international platform, Tekkabuz may process your data on servers located in different countries. For any international transfer, we ensure that:

• The recipient country maintains adequate data protection standards.
• GDPR Standard Contractual Clauses or equivalent agreements are in place.
• Third-party partners are held to the same data protection standards.
• All required safeguards are maintained in compliance with local laws.

Regardless of where your data is processed, Tekkabuz's privacy policy always applies and your rights remain fully protected.

Tekkabuz may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the policy will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• A notice may be displayed when you access the platform.
• Re-consent may be sought for significant changes.

Continued use of Tekkabuz after any changes have been made will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For any privacy-related questions, concerns, or complaints, please contact Tekkabuz's data protection team:

• Email: [email protected]
• Live Chat: via the Support section on the platform.
• Response time: typically within 24–72 hours.

We take all privacy-related concerns seriously and aim to resolve them promptly. If you are not satisfied with our resolution, you have the right to file a complaint with the relevant data protection authority.